The Backbone Your Team Can Rely On
Development and support for agencies and marketing teams. WordPress, Shopify, and custom web apps.
Backbone Company supports agencies and marketing teams with dependable delivery. We build and maintain client websites, eCommerce, and internal tools so your team can stay focused on strategy and client work.
Services
WordPress websites
Modern builds, a clean editing experience, and ongoing improvements.
Shopify stores
Theme work, sections, fixes, and performance-focused updates.
Marketing websites and landing pages
Fast builds from your designs, with tidy implementation and handoff.
Internal tools and web apps
Portals and lightweight apps that reduce manual work.
AI implementation
AI features and workflows that fit into your website or operations. We help you scope it, integrate the right tools, and ship something maintainable.
Why agencies trust us
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Gets delivered without supervisionClear scope up front, clean execution, and QA before anything goes live.
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Works behind the scenesWhite-label delivery by default, with NDAs when needed.
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Simple workflowRequest, confirm scope, build in staging, QA, deploy.
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Built for ongoing workRetainers that keep client sites moving without hiring full-time.
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Modern and practicalProven tools, maintainable output, and suggestions only when they are worth it.
How it works
A simple process that keeps work moving and avoids rework.
Request
Send the task, links, and any assets or designs.
Confirm scope
We reply with what's included, what we need, and what done means.
Build in staging
We implement in a staging environment so you can review safely.
QA and deploy
We test, ship, and do a quick post-deploy check.
Plans that fit agency pace
Choose a plan based on turnaround and the type of work you need covered.
Support
For fixes and steady maintenance.
- Best for ongoing support, small improvements, and keeping client sites healthy.
- Turnaround target: 48 to 72 hours
- Bug fixes, edits, small enhancements
- Ongoing support and maintenance work
Growth
For active teams shipping every week.
- Best for a steady stream of improvements and iteration across multiple client sites.
- Turnaround target: 24 to 48 hours
- Improvements, new sections, integrations
- Priority queue compared to Support
Delivery
For agencies that want a full dev lane.
- Best for ongoing support plus new builds and larger pieces of work, without hiring in-house.
- Turnaround target: under 24 hours for most tasks
- Includes new builds, rebuilds, and larger deliverables
- Highest priority and fastest throughput
Defined tasks, clear scope. One active task at a time on Support and Growth. Concurrency is available on Delivery.
FAQ
Do you work white-label and sign NDAs?
Yes. Delivery can be fully white-label, and we can sign NDAs.
Do you take one-off projects?
Usually no. We work on retainers so we can support a limited number of clients properly and keep turnaround predictable. If it's a good fit, we can start with a short trial period and continue month to month.
What counts as a task?
A task is a discrete deliverable that can be clearly scoped and accepted. For example, build a page from Figma, add a Shopify section, fix a bug, set up an integration. Open-ended requests usually need a quick scoping step first.
What is your typical turnaround?
It depends on the plan and the complexity. Most tasks land in 24 to 72 hours once scoped.
Can you join client calls?
Default is async delivery to keep work moving. Calls are available when they help unblock decisions.
How do you handle AI work?
We focus on practical implementation. We help scope the use case, integrate the right tools, and ship something maintainable. When needed, we add guardrails and human review.
Start here
Send your first request and we'll reply with next steps, turnaround, and the best plan for your workload. If it's a fit, you can start on a monthly retainer right away.
We take on a limited number of retainers at a time.